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Piagam Pelanggan Piagam Pelanggan

Client's Charter

  • We are responsible in providing quality services to satisfy our clients through equal and fair treatment.
  • We pledge to :
    1. Appoint successful candidates to Ministry / Department to fill vacancies within 12 weeks from the date of requisition for posts which do not require special exam and 24 weeks for posts which require special exam;
    2. Deliver decisions on service exercises such as confirmation in services, grant of pension status, transfer of service within 6 weeks of validation; and
    3. Complete disciplinary actions, promotion, disciplinary appeals within 4 weeks, 2 weeks and 8 weeks accordingly after validation and receipt of complete documents.
  • Client's Charter Achievement

    Year 2019
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